[asterisk-users] cisco phones getting SIP 401 unauthorized

Matt Gibson mattgibson.ca at gmail.com
Tue Oct 7 14:49:42 CDT 2008


Did the server reboot or lose communication? This happens with our 7970's
sometimes if there's been a hiccup, usually dialing voicemail registers them
back up - occasionally we've had to do the soft reboot from the screen. 

401 unauth - looks like it may be md5secret issue, or nat traversal over a
firewall - are the phones inside the lan or on the net?

Thanks,
Matt G

: http://www.voipphreak.ca
: http://www.ratemydialplan.com
: http://www.asterisk-jobs.com

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Jerry Geis
Sent: Tuesday, October 07, 2008 3:36 PM
To: asterisk-users at lists.digium.com
Subject: Re: [asterisk-users] cisco phones getting SIP 401 unauthorized

Jerry Geis wrote:
> I have a handful of cisco phones that has been working.
> Today they started showing X's. looking at sip debug I see the 401 
> unauthorized.
>
> SIP/2.0 401 Unauthorized
> Via: SIP/2.0/UDP IP:52110;branch=z9hG4bK29694d4a;received=IP
> From: <sip:304 at IP;user=phone>
> To: <sip:304 at IP;user=phone>;tag=as3155786a
> Call-ID: 000ff7c0-3fd70002-23a6b16f-6c9237da at 192.168.3.99
> CSeq: 101 REGISTER
> User-Agent: Asterisk PBX
> Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
> WWW-Authenticate: Digest algorithm=MD5, realm="asterisk", 
> nonce="03362846"
>
>
> Any idea what happened? Or how to get pasted the 401?
>
> Jerry
>
>
This setup is actually running 1.2.14 asterisk. from way back - but till 
today had been working fine.

Jerry

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