[asterisk-users] AsteriskNOW 1.5 - app_voicemail_imapstorage.so won't talk to IMAP server

[Jason Lixfeld]

I'm having some issues getting app_voicemail_imapstorage to talk to my  
IMAP server.  From imapstorage.txt, I've got the voicemail.conf  
configured properly, but if I leave a voicemail for extension 9999, I  
see no indication that the module is trying to reach the IMAP server.   
What am I missing?

# voicemail.conf
[general]
imapserver=172.16.17.2

[default]
9999 => 9999,9999,,,imapuser=joe|imappassword=joespassword

# full.log | grep -i voicemail
[Nov 11 18:11:37] VERBOSE[13681] logger.c:     -- Reloading module  
'app_voicemail_imapstorage.so' (Comedian Mail (Voicemail System))
[Nov 11 18:11:37] VERBOSE[13681] logger.c:   == Parsing '/etc/asterisk/ 
voicemail.conf': [Nov 11 18:11:37] DEBUG[13681] config.c: Parsing /etc/ 
asterisk/voicemail.conf
[Nov 11 18:11:37] DEBUG[13681] app_voicemail_imapstorage.c: VM  
Temperary Greeting Reminder Option disabled globally
[Nov 11 18:11:37] DEBUG[13681] app_voicemail_imapstorage.c: VM CID  
Info before msg disabled globally
[Nov 11 18:11:37] DEBUG[13681] app_voicemail_imapstorage.c: Send  
Voicemail msg disabled globally
[Nov 11 18:11:37] DEBUG[13681] app_voicemail_imapstorage.c: ENVELOPE  
before msg enabled globally
[Nov 11 18:11:37] DEBUG[13681] app_voicemail_imapstorage.c: Duration  
info before msg enabled globally
[Nov 11 18:12:14] VERBOSE[13893] logger.c:     -- Executing [s at macro- 
exten-vm:15] NoOp("SIP/9999-097abc68", "Voicemail is 9999") in new stack
[Nov 11 18:12:14] VERBOSE[13893] logger.c:     -- Executing [s at macro- 
exten-vm:17] NoOp("SIP/9999-097abc68", "Sending to Voicemail box  
9999") in new stack
[Nov 11 18:12:14] VERBOSE[13893] logger.c:     -- Executing [s- 
BUSY at macro-vm:1] NoOp("SIP/9999-097abc68", "BUSY voicemail") in new  
stack
[Nov 11 18:12:14] DEBUG[13893] pbx.c: Launching 'VoiceMail'
[Nov 11 18:12:14] VERBOSE[13893] logger.c:     -- Executing [s- 
BUSY at macro-vm:3] VoiceMail("SIP/9999-097abc68", "9999 at default|b") in  
new stack
[Nov 11 18:12:14] DEBUG[13893] app_voicemail_imapstorage.c: Before  
find_user
[Nov 11 18:12:14] DEBUG[13893] app_voicemail_imapstorage.c: /var/spool/ 
asterisk/voicemail/default/9999/busy doesn't exist, doing what we can
[Nov 11 18:12:26] DEBUG[13893] app.c: Locked path '/var/spool/asterisk/ 
voicemail/default/9999/INBOX'
[Nov 11 18:12:26] DEBUG[13893] app.c: Unlocked path '/var/spool/ 
asterisk/voicemail/default/9999/INBOX'
[Nov 11 18:12:26] DEBUG[13893] app.c: play_and_record: <None>, /var/ 
spool/asterisk/voicemail/default/9999/tmp/t4mOcQ, 'wav49|wav'
[Nov 11 18:12:26] VERBOSE[13893] logger.c:     -- x=0, open writing:  / 
var/spool/asterisk/voicemail/default/9999/tmp/t4mOcQ format: wav49,  
0x9844ad0
[Nov 11 18:12:26] VERBOSE[13893] logger.c:     -- x=1, open writing:  / 
var/spool/asterisk/voicemail/default/9999/tmp/t4mOcQ format: wav,  
0x98219f0
[Nov 11 18:12:33] DEBUG[13893] app.c: Locked path '/var/spool/asterisk/ 
voicemail/default/9999/INBOX'
[Nov 11 18:12:33] DEBUG[13893] app.c: Unlocked path '/var/spool/ 
asterisk/voicemail/default/9999/INBOX'