[asterisk-users] Help with asterisk and avaya SIP trunking

Krishna Sumanth Chava kschava at gmail.com
Sun Nov 9 21:28:48 CST 2008


Hi Guys,

Thanks that did help to resolve my issue. i tried the ."@10.10.8.1" and it
worked and i had a successful call but i have the following 2 concerns.

1. We have voice communication from avaya to asterisk now but avaya
is forcing asterisk to use only codec G723. if i disable G723, it says no
compatible codecs. While the calls from asterisk to avaya are being accepted
as "alaw"
2. I am having issues with DTMF. DTMF is not being recognized or being sent
from avaya to asterisk.

I had connected an Analog phone to the POTS line of the IP Office for this
experiment.

Also i am having hard time for detecting Hangups.

Please advise.

Any help is appreciated as i am new to avaya IP office and am much familiar
with asterisk.

Regards
Krishna
On Sat, Nov 8, 2008 at 12:28 PM, Robert Boardman <robb at boardman.me.uk>wrote:

> Krishna Sumanth Chava wrote:
> > HI Robb,
> > I had the checked the IP Office and i see that in the SIP Line
> > Settings an option [checkbox] that says (Use Tel URI), which is
> > unchecked. But i still get the Tel:+ in the SIP Header (even when it
> > is turned on or off).
> >
> > "you need to make sure the sip dial command in the ipoffice is set to
> > dial 9n;
> > feature dial
> > code n"
> >
> > do you mean that i need to program this in the ARS of the avaya IP
> office?
> >
> > i have version 4.1(9) firmware on the Avaya IP small Office. Can you
> > share me on what Firmware version of avaya IP small Office, you got
> > the Asterisk and avaya talking to each other.
> >
> > Thanks
> > Krishna
> >
> >
> >
> >
> > On Fri, Nov 7, 2008 at 2:59 PM, Robert Boardman <robb at boardman.me.uk
> > <mailto:robb at boardman.me.uk>> wrote:
> >
> >     Krishna Sumanth Chava wrote:
> >     > Hi * Users,
> >     >
> >     > I ran into a problem when I was trying to communicate an avaya IP
> >     > Office talk to asterisk with SIP Trunking. I had successful
> >     calls from
> >     > asterisk to Avaya but not from avaya to asterisk.
> >     >
> >     > Can someone provide me insight on how to address it or the path to
> >     > resolve it.
> >     >
> >     > The error I get is mentioned below: (dialing 32564 from avaya to
> >     asterisk)
> >     >
> >     > "[Nov  6 17:14:23] WARNING[6227]: chan_sip.c:8686 get_destination:
> >     > Huh?  Not a SIP header (Tel:+32564)?
> >     > [Nov  6 17:14:23] NOTICE[6227]: chan_sip.c:13774
> >     > handle_request_invite: Call from 'avayanew' to extension
> >     'Tel:+32564'
> >     > rejected because extension not found."
> >     >
> >     > A SIP Debug of the packet when this happens on asterisk CLI is
> >     >
> >     > "<--- SIP read from 10.10.8.2:5060 <http://10.10.8.2:5060/>
> >     <http://10.10.8.2:5060 <http://10.10.8.2:5060/>> --->
> >     > ACK Tel:+32564 SIP/2.0
> >     > Via: SIP/2.0/UDP
> >     > 10.10.8.2:5060
> ;rport;branch=z9hG4bKb8f50a43f8fce87fda53573e96e498a9
> >     > From: avayanew <sip:avayanew at avayanew>;tag=d60c0430c7b26cbd
> >     > To: Tel:+32564;tag=as51355066
> >     > Call-ID: 0182709d8c1d025f42dd3dd767c7e8b7 at 10.10.8.2
> >     <mailto:0182709d8c1d025f42dd3dd767c7e8b7 at 10.10.8.2>
> >     > <mailto:0182709d8c1d025f42dd3dd767c7e8b7 at 10.10.8.2
> >     <mailto:0182709d8c1d025f42dd3dd767c7e8b7 at 10.10.8.2>>
> >     > CSeq: 152795667 ACK
> >     > Max-Forwards: 70
> >     > Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, INFO
> >     > Content-Length: 0"
> >     >
> >     > Note: 10.10.8.2 <http://10.10.8.2/> <http://10.10.8.2
> >     <http://10.10.8.2/>> is avaya and 10.10.8.1 <http://10.10.8.1/>
> >     > <http://10.10.8.1 <http://10.10.8.1/>> is asterisk
> >     >
> >     > As I understand, we are getting a Tel URI and a "+" like in e.164
> >     > format and then the number dialed (32564)from avaya. These
> >     errors are
> >     > coming on asterisk console when I try to dial a call from Avaya IP
> >     > Phone over its SIP trunk on to the asterisk. We probably have to
> >     strip
> >     > the 'Tel:+', so that the asterisk gets the number and thus
> >     follows the
> >     > dialplan programmed in extensions file.
> >     >
> >     > Please advise. Any help is appreciated.
> >     >
> >     > Thanks as always
> >     >
> >     > Regards
> >     > Krishna
> >     >
> >
> ------------------------------------------------------------------------
> >     >
> >     > _______________________________________________
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> >     you need to make sure the sip dial command in the ipoffice is set to
> >     dial 9n;
> >     feature dial
> >     code n
> >
> >     in system
> >     the set the dial delay timer to 4 seconds
> >
> >     and the dial delay count to 1
> >
> >     this will allow 4 seconds in between each digit
> >
> >     there is a setting on the ipo to change the TEL:+ setting to url
> >     setting
> >
> >     cannot remember wher it is but it in the sip trunk settings
> >
> >
> >     robb
> >
> >     _______________________________________________
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> >
> > ------------------------------------------------------------------------
> >
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> sorry its something like
>
> dial 9n;
> feature dial
> code n"@192.168.0.1"
>
>
> where the ip address is the asterisk box
>
> robb
>
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