[asterisk-users] Does Digium support the B410P?

Matthew Fredrickson creslin at digium.com
Wed May 28 17:29:18 CDT 2008


Patrick wrote:
> Hi,
> 
> Please see bug report http://bugs.digium.com/view.php?id=12547
> 
> How should I read Russel's response? What should my expectation be when
> I buy a B410P and have an issue? It seems (please correct me if I'm
> wrong) that since the problem apparently is related to the mISDN kernel
> drivers that Digium won't help you. Yet Digium sells you the card and
> has the mISDN drivers on their website. No flames or offense intended.
> Just trying to understand where I stand as a potential buyer of B410P
> cards.

Part of the problem is that you pursued the wrong avenue of support for 
that card.  Bugs.digium.com is non-committal, volunteer-esque support, 
primarily for Asterisk/Open Source (non hardware related) software.  For 
card support, you need to go through Digium Technical Support for help 
with your issue.

-- 
Matthew Fredrickson
Software/Firmware Engineer
Digium, Inc.



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