[asterisk-users] reload stopping EVERYTHING on CLI and causing havoc.

[Steve Totaro]

On Thu, May 22, 2008 at 3:56 PM, Sherwood McGowan
<sherwood.mcgowan at gmail.com> wrote:
> Steve Totaro wrote:
>> On Thu, May 22, 2008 at 2:02 PM, Sherwood McGowan
>> <sherwood.mcgowan at gmail.com> wrote:
>>
>>> Mark Hamilton wrote:
>>>
>>>> Hi,
>>>>
>>>> Yesterday I made a change in queues.conf and so tried doing a reload
>>>> app_queue.so in the CLI. (Using 1.4.18). It didn't seem to do
>>>> anything, infact all action on CLI stopped.
>>>>
>>>> Then, I did a reload. Same thing.
>>>>
>>>> After that there was no other way.. because even stop now wouldn't
>>>> work, so I did a service asterisk restart
>>>>
>>>> And then asterisk kept giving the same thing on prompt "Died
>>>> successfully" and all that it usually says when you issue a stop now,
>>>> except it kept showing that on root prompt after doing a service
>>>> asterisk restart.
>>>>
>>>> Did a killall asterisk, and finally it stopped.
>>>>
>>>> Then started asterisk service. It was fine.
>>>>
>>>> Did a full restart at night, and it was fine.
>>>>
>>>> NOW, I wanted to do a reload again today mid-day when in full use, and
>>>> it still didn't work, and ALL of the above happened again.
>>>>
>>>> --
>>>>
>>>> How do I diagnose what's causing this?
>>>>
>>>> Thanks,
>>>>
>>>> Mark.
>>>>
>>>> ------------------------------------------------------------------------
>>>>
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>>> I've had this problem before, haven't debugged it. I definitely look
>>> forward to hearing what is said about this.
>>>
>>> Example from my recent experience, I wanted to restart the server and so
>>> did
>>>
>>> pbx0*CLI> restart now
>>>
>>> But nothing happened...system continued to allow calls to take place.
>>> I've found that sometimes exiting and reconnecting to the CLI helps, but
>>> there have been a couple occasions where NOTHING would allow the server
>>> to restart save for a reboot. Even killall asterisk didn't kill the
>>> process....
>>>
>>> Sherwood McGowan
>>>
>>>
>>
>> You are using Asterisk 1.2.x?  I have seen this many, many times.
>>
>> Sometimes the CLI becomes unresponsive, sometimes queues crap out or
>> stops delivering calls to agents, sometimes it just takes a bit and
>> then becomes responsive again.
>>
>> The rule of thumb is don't reload queues when there are people in
>> queue, at least that seems to eliminate the problems I have seen.
>> Makes sense too.
>>
>> Not sure if it is fixed in 1.4.
>>
>> Thanks,
>> Steve Totaro
>>
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>>
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>>
> Oh and also, in my implementation there are no queues. It seems to be
> not related, I've had it in EVERY version of Asterisk I've used.
>

I have observed it on repeated general reloads on all versions.
That's why I don't reload very much, only planned.

Thanks,
Steve Totaro