[asterisk-users] Call manager using Asterisk as voicemail server (SIP) not working ...

[Sean Dennis]

Steve Hickel wrote:
> I have sip set up on Callmanager 4.x. When others call my ext of 2016 on
> ccm after a busy or no answer, asterisk voice mail answers by saying,
> "Mailbox .... password." I want it to put them into my mailbox so they
> can leave a message. Somehow I must be missing something... Please
> help! 
>
> I have spent 19 hours easy on trying to figure this one out. 
>
> SIP DN is 7777 on CCM 
> VOICEMAIL on Asterisk is 7777. 
>
> Here is my sip.conf: 
>
> [general] 
> context=default 
> allowoverlap=no 
> bindport=5060 
> bindaddr=0.0.0.0 
> srvlookup=yes 
> allowexternaldomains=yes 
> allowexternalinvites=no 
> allowguest=yes 
> allowsubscribe=no 
> allowtransfer=yes 
> alwaysauthreject=no 
> autodomain=no 
> callevents=no 
> compactheaders=no 
> dumphistory=no 
> g726nonstandard=no 
> ignoreregexpire=no 
> jbenable=no 
> jbforce=no 
> jblog=no 
> maxcallbitrate=384 
> maxexpiry=3600 
> minexpiry=60 
> nat=no 
> notifyringing=no 
> pedantic=no 
> promiscredir=no 
> recordhistory=no 
> relaxdtmf=no 
> rtcachefriends=no 
> rtsavesysname=no 
> rtupdate=no 
> sendrpid=yes 
> sipdebug=no 
> t1min=100 
> t38pt_udptl=no 
> [authentication] 
>
> [sip] 
> type=friend 
> context=incoming 
> host=172.20.1.57 
> ipaddr=172.20.1.57 
> allow=ulaw 
> allow=alaw 
> nat=no 
> canreinvite=yes 
> qualify=yes 
>
> Here is my voicemail.conf 
>
> [zonemessages] 
> eastern=America/New_York|'vm-received' Q 'digits/at' IMp 
> central=America/Chicago|'vm-received' Q 'digits/at' IMp 
> central24=America/Chicago|'vm-received' q 'digits/at' H N 'hours' 
> military=Zulu|'vm-received' q 'digits/at' H N 'hours' 'phonetic/z_p' 
> european=Europe/Copenhagen|'vm-received' a d b 'digits/at' HM 
> [other] 
>
> [general] 
> format=wav49|gsm|wav 
> serveremail=asterisk 
> attach=yes 
> skipms=3000 
> maxsilence=10 
> silencethreshold=128 
> maxlogins=3 
> emaildateformat=%A, %B %d, %Y at %r 
> sendvoicemail=yes 
> attachfmt=wav 
> deletevoicemail=no 
> envelope=no 
> maxgreet=60 
> maxmessage=120 
> maxmsg=100 
> minmessage=1 
> operator=yes 
> review=yes 
> saycid=no 
> sayduration=yes 
> mailcmd=/usr/sbin/sendmail -t 
> externotify=/var/libasterisk/scripts/vm.sh 
> [default] 
> 2016=1234,Steve,steve at abc.com 
>
> Here is the relevant parts of my extensions.conf: 
>
> [macro-dialout-callmanager] 
> exten=s,1,ChanIsAvail(SIP/sip) 
> exten=s,2,Cut(AVAILCHAN=AVAILCHAN,,1) 
> exten=s,3,Dial(${AVAILCHAN}/${ARG1}) 
> exten=s,4,Hangup 
> exten=s,102,Congestion 
> [incoming] 
> exten=7777,1,GotoIf($[${RDNIS}]?2:400) 
> exten=7777,2,MailboxExists(${RDNIS}@default 
> exten=7777,3,Congestion 
> exten=7777,103,Voicemail(su${RDNIS}) 
> exten=7777,104,Playback(vm-goodbye) 
> exten=7777,105,Hangup 
> exten=7777,400,VoicemailMain 
> [general] 
> static=yes 
> writeprotect=no 
> clearglobalvars=no 
> autofallthrough=yes 
> priorityjumping=no 
> [default] 
> exten=_230XXXX,1,SetCallerID(${EXTEN:3}) 
> exten=_230XXXX,2,Dial(SIP/28888 at 172.20.1.57) 
> exten=_230XXXX,3,Answer 
> exten=_230XXXX,4,Wait,1 
> exten=_230XXXX,5,Hangup 
> exten=_231XXXX,1,SetCallerID(${EXTEN:3}) 
> exten=_231XXXX,2,Dial(SIP/28889 at 172.20.1.57) 
> exten=_231XXXX,3,Answer 
> exten=_231XXXX,4,Wait,1 
> exten=_231XXXX,5,Hangup 
>
> I am using users.conf, but don't know how that ties in or whether I even
> need it...??? 
>
> thanks, 
>
> Steve
>
>
>
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You didn't mention what version of asterisk, but if you are using 
version 1.4.x, in extensions.conf you need to use:

CALLERID(rdnis) instead of just RDNIS