[asterisk-users] Newbie Queue: greetings when first joiningqueue

Lee, John (Sydney) John.Lee at compuware.com
Wed Mar 19 01:54:14 CDT 2008


> I would think you'll need to do a Playback() of this message before
the
> caller enters the queue, as I'm not aware of such an option provided
by
> app_queue.
> 
> Exten=>100,1,Answer()
> Exten=>100,n,Playback(greetings-earthling)
> Exten=>100,n,Queue(xyzqueue)
> Exten=>100,n,Hangup

Thanks Mark for your suggestion.
The issue with this is the first caller will always have to listen to
this greeting regardless.
Is there anyway to check if there is anyone in the queue before this
greeting is played?
In other words, if the queue is empty, then just "Queue".
If queue is not empty, then "Playback + Queue".

Is this possible?



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