[asterisk-users] Asterisk in the call center - how do you do it?

Matt Florell astmattf at gmail.com
Wed Mar 5 21:25:20 CST 2008


Here is the sipsak string I use:


/usr/local/bin/sipsak -M -O desktop -B "MESSAGE HERE" -r 5060 -s
sip:phone at 192.168.1.10


Where "MESSAGE HERE" shows up on the Snom phone display after this is sent.

Of course this is just an example, in the application messages are
posted on the phone display dynamically by the server depending on
agent status.

MATT---


On 3/5/08, Rob Hillis <rob at hillis.dyndns.org> wrote:
> Interesting.  Which type of SIP packet did you send?
>
>  The method Paul is referring to below is a page you get GET with certain
>  parameters to reconfigure the phone via HTTP...
>
>
>
>  Matt Florell wrote:
>  > I have done integrations with sipsak to do this with Snom phones as well:
>  > http://sipsak.org/
>  >
>  > MATT---
>  >
>  > On 3/5/08, Paul Hales <pdhales at optusnet.com.au> wrote:
>  >
>  >>  And we found (recently) that if you send the right http packet to a snom
>  >>  phone you can make the screen say "Agent 155" rather than the extension
>  >>  number. :)
>  >>
>  >>  PaulH
>  >>
>  >>
>
>
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