[asterisk-users] multiple CDRs for one call (multiple dial attempts during one call)

[Atis Lezdins]

On Thu, Jun 12, 2008 at 10:51 PM, Sherwood McGowan
<sherwood.mcgowan at gmail.com> wrote:
> Atis Lezdins wrote:
>> On Thu, Jun 12, 2008 at 9:14 PM, Sherwood McGowan
>> <sherwood.mcgowan at gmail.com> wrote:
>>
>>> Atis Lezdins wrote:
>>>
>>>> On Thu, Jun 12, 2008 at 3:36 PM, Rizwan Hisham <rizwanhasham at gmail.com> wrote:
>>>>
>>>>
>>>>> Hi all,
>>>>> I have setup an asterisk system which:
>>>>>
>>>>> recieves incoming sip calls
>>>>> ask the caller the number they want to dial, and then dial that number
>>>>> after the caller is done talking and callee hangsup or even if the callee
>>>>> does not answer the phone, the caller is asked for another number to dial.
>>>>> And so on....untill the caller hangsup
>>>>>
>>>>> Everthing above is working fine. But i dont know how to manipulate the cdr
>>>>> so that every outgoing call for he caller should be logged. I have looked
>>>>> into ForkCDR but it seems like it can only be used for transfers.
>>>>>
>>>>> Any ideas how i can solve my multiple cdr problem?
>>>>>
>>>>>
>>>> ResetCDR(w)
>>>>
>>>> Regards,
>>>> Atis
>>>>
>>>>
>>>>
>>> I'm not sure that would be a viable solution, the ResetCDR(w) app+option
>>> is only going to write the cdr and then zero it out, but the next time
>>> the write occurs wouldn't it just overwrite the existing record?
>>>
>>
>> No, next time it will write new record from the point when ResetCDR was called.
>>
>> I use it extensively for call event logging, for example:
>> * Call received to DID A, business hours detected.
>> * Call sent to IVR 1 for 15 seconds
>> * Call waited in queue 2 for 20 seconds
>>
>> etc
>>
>> Regards,
>> Atis
>>
>>
> Ah thanks Atis! I hadn't played with it before since the documentation
> gave info that lead me to believe it wouldn't work for me :)
>
> Very helpful information :)

You're welcome :)

Oh, btw, you will definitely need to enable unanswered = yes in
cdr.conf as after ResetCDR new entry has disposition NO ANSWER, even
if call is answered before. So without this you could loose them.

Regards,
Atis


-- 
Atis Lezdins,
VoIP Project Manager / Developer,
atis at iq-labs.net
Skype: atis.lezdins
Cell Phone: +371 28806004
Cell Phone: +1 800 7300689
Work phone: +1 800 7502835