[asterisk-users] Queue is sending calls to Agents even when they are in use

[Thomas Winter]

On Tuesday 03 June 2008 23:26, Philipp Kempgen wrote:
> Thomas Winter schrieb:
> > for example SNOM, call waiting can be only switched off global, but not
> > for an specific line
>
> Then why not switch it off globally?

You mean for the time the agent is on call send an http request to the snom 
and switch it off and after call switch on...