[asterisk-users] Queue is sending calls to Agents even when they are in use

[Atis Lezdins]

On Tue, Jun 3, 2008 at 10:49 PM, Thomas Winter <thowinter at googlemail.com> wrote:
> On Tuesday 03 June 2008 21:11, Steve Totaro wrote:
>
>> Or if you like to do it the hard way (if the phone supports it), turn
>> off call waiting.
>
> thanks,
> but I have clients without this option.
>
> I did also found out that GROUP() is not working when dialing Agents through
> LOCAL channels.
>
> I will try to parse "show queues" and found out status of agents.
>
> Or somebody can suggest an better solution..

chan_agent with AgentCallbackLogin was working but not completely
stable for my dialplan which was quite heavy when I was on 1.2,
however you may try that out. Or just upgrade to 1.4 (or even 1.6 and
try state_interface)

Regards,
Atis



-- 
Atis Lezdins,
VoIP Project Manager / Developer,
atis at iq-labs.net
Skype: atis.lezdins
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