[asterisk-users] pulling my hair out over voicemail

John Von Essen john at quonix.net
Wed Jan 30 23:30:04 CST 2008


Ok, I have spent all night trying to figure this out, and hopefully 
somebody has a similar experience.

I have a very basic asterisk config. Sample configs, with the only 
addition being by SIP phone, and my incoming voip. Last week I got 
everything setup, calls were working, etc.,.

I cam across a tutorial for voicemail, followed it, and it worked. When 
I call my phone and dont answer, it goes to voicemail, and message is 
stored on server.

I created an extension to retrieve the messages:

exten => 1000,1,Ringing
exten => 1000,2,Wait(2)
exten => 1000,3,VoicemailMain

And that worked. Granted, everything is still defaults, so when I dial 
1000, I get the "Comedian Mail" greeting, then it prompts for mailbox 
and password, then I get the menu.

Now, here is how it gets weird. Today I go and setup a new second SIP 
phone, and proceed to set it up for voicemail. Inbound calls go to 
voicemail properly when nobody answers, but I cant retrieve the 
messages.

When I dial extension 1000, its rings for 2 seconds, then just goes 
silent. No greeting, no mailbox prompts, nothing.

Any ideas what could be going on? I tried tweaking the extension 1000 
so it looks like:

exten => 1000,3,VoicemailMain,s6000

Where 6000 is my mailbox. But still nothing, when I dial 1000, it just 
goes silent.

Please help. This is driving me nuts. I even tried re-installing 
asterisk from scratch - no change.

-john




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