[asterisk-users] Polycom Remotely Cancel Call Forward

[BJ Weschke]

Kevin Kiely wrote:
>
> I have a remote user on a Polycom IP Phone who has set call forwarding 
> by accident and is away from the phone. Does anyone know of a way to 
> remotely un-forward the phone? I tried to reboot the phone but that 
> didn’t work and removing the mac-phone.cfg caused problems
>
 Remove the XML element tag from within mac-phone.cfg that it updated with the forwarding information and then reboot it again.

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