[asterisk-users] Congestion/Forbidden issue with new carrier

[Kev S]

Hi everyone,

having a issue with asterisk and my new Voip providers service.
Iv set up many asterisk systems before but never seen this and have 
tried to fix this with no luck..
I have used this exact same sort of setup for 5 other providers and 
never had this issue, If i replace the trunk login details with my works 
voip account and set it to IAX then it works perfect, Just not the new 
provider,
I have also tried this on our work asterisk server, our development box 
and my home box all with the same bad result .
When i make a call, Straight away it just says Congested and i get a 
forbidden error.. Although Incoming calls work fine, and my provider 
confirms that i am authenticated.
Here is what happens when i make a call, i have put xx on the numbers 
and passwords. The dialplan strips the 0 in front of the number.

--------------------------------------------------------
-- Executing [0043401xxxx at numberplan-custom-2:1­ ] 
Macro("SIP/400-08280ae0", "trunkdial|SIP/trunk_1/043401xxxx"­ ) in new stack

-- Executing [s at macro-trunkdial:1] Dial("SIP/400-08280ae0", 
"SIP/trunk_1/043401xxxx") in new stack

-- Called trunk_1/043401xxxx

[Jan 11 14:33:16] WARNING[2439]: chan_sip.c:11918 
handle_response_invite: Received response: "Forbidden" from '"400" 
<sip:028012xxxx at iinetphone.iinet.net.au 
<mailto:028012xxxx at iinetphone.iinet.net.au>>;tag=as0767eb78'

-- SIP/trunk_1-08284e38 is circuit-busy

== Everyone is busy/congested at this time (1:0/1/0)

-- Executing [s at macro-trunkdial:2] Goto("SIP/400-08280ae0", 
"s-CONGESTION|1") in new stack
-- Goto (macro-trunkdial,s-CONGESTION,1)
-- Executing [s-CONGESTION at macro-trunkdial:1] NoOp("SIP/400-08280ae0", 
"") in new stack

== Auto fallthrough, channel 'SIP/400-08280ae0' status is 'CONGESTION'

--------------------------------------------------------

I cant work out what in the world this is, Why is the phone saying 
forbidden?
--------------------------------------------------------
[Jan 11 14:33:16] WARNING[2439]: chan_sip.c:11918 
handle_response_invite: Received response: "Forbidden" from '"400" 
<sip:028012xxxx at iinetphone.iinet.net.au 
<mailto:028012xxxx at iinetphone.iinet.net.au>>;tag=as0767eb78
--------------------------------------------------------


I can receive incoming call fine, Here is a copy of relevant parts of 
the configs and other info

Trunk Info

[trunk_1]
disallow =
allow = all
callerid = 028012xxxx
contact =
context = DID_trunk_1
dialformat = ${EXTEN:1}
fromdomain = iinetphone.iinet.net.au
fromuser = 028012xxxx
group =
hasexten = no
hasiax = no
hassip = yes
host = sip.nsw.iinet.net.au
insecure = very
port = 5060
provider =
registeriax = no
registersip = yes
secret = xxxxxxxx
trunkname = Custom - iinet
trunkstyle = customvoip
username = 028012xxxx


The dialplan, Just dial 0, then number, then strip the first 0 and dial

[numberplan-custom-2]
include = default
plancomment = home
exten = _0X!,1,Macro(trunkdial,${trunk_1}/­ ${EXTEN:1})
comment = _0X!,1,All Numbers,standard


The trunks context, Wich is all incoming calls go to exten 400 (office)

[DID_trunk_1]
include = default
exten = _X.,1,Goto(default|400|1)
exten = s,1,Goto(default|400|1)


sip show registry

asdev*CLI> sip show registry
Host Username Refresh State Reg.Time
sip.nsw.iinet.net.au:5060 028012xxxx 105 Registered Fri, 11 Jan 2008 
14:43:01
asdev*CLI>


sip show peers

asdev*CLI> sip show peers
Name/username Host Dyn Nat ACL Port Status
400/400 172.17.16.66 D 5060 Unmonitored
trunk_1/0280125553 203.59.xx.xx 5060 Unmonitored
2 sip peers [Monitored: 0 online, 0 offline Unmonitored: 2 online, 0 
offline]
asdev*CLI>


Any help would be appreciated, Thanks in advance

Kevin S

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