[asterisk-users] Bugs??

[Abdul]

Good Day All,

I am facing a serious problem since I started to use asterisk. I don’t know if it is a bug or some one already solved this.

Currently I am running 120 VoIP SIP channels on my asterisk server but each day 2, 3 calls got hanged in asterisk,  and on asterisk CLI “show channels” showing us as call UP but in real there is no call.

When asterisk restarted the hanged calls removed from CLI with very high duration which damaged our billing system and customers accounts goes in high negative.

First I tried to get call info from asterisk mysql CDR using billsec field but the same result then I create PERL AGI to get duration from “ANSWEREDTIME” and same result.

Please have a look to the following URL which I put the result of “show channel <channelname>” you can see the DIALSTATUS=CONGESTION but Elapsed Time: 20h54m16s which really strange and out of my mind to control such as call.

http://www.emafone.net/bugs.html

Please advice us if it is Bug and solved in some ver or its need some configuration to avoid this issue.

This is in both ver of asterisk 1.2 and 1.4




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Regard,
       
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