[asterisk-users] Remote hold on PRI

[Gaëtan Minet]

Hi

Nobody has an Idea ? Should I try and fill a bug report (or feature  
request ?) at Digium  ?
The only solution I personally see is a patch in the source.

Regards

Gaetan

On 04/01/2008, at 23:26, Gaëtan Minet wrote:

> Hi everybody
>
> We have a strange problem with several asterisk servers (Version
> 1.4.11) using PRI cards (tied to telco here in Belgium).
>
> Indeed we noticed that whenever a local user places an outgoing call
> through the PRI (and telco) to another IPBX (tied to telco using BRI
> or PRI), if the remote party places the call on hold, the caller hears
> the _local_ music on hold instead of the remote one.  In fact we can
> briefly hear the remote music on hold start, then it is replaced by
> the local one.
>
> More precisely:
>
> Company 1 uses an asterisk server with a PRI card tied to the telco.
> Company 2 uses any PBX that ca place calls on hold and is tied to the
> telco using a digital interface (tested with BRIs and PRIs)
>
> A (company 1) calls B (company 2)
> B answers and park or places the call on hold
> A hears the MOH of company 1.
>
> The same happens when calling a mobile: when the mobile user puts the
> call on hold, instead of hearing the mobile operator's own moh, the
> calling user hears the moh of his own company asterisk.
>
> I think this has something to do with REMOTE_HOLD notifications on PRI
> lines that gets reported back to the calling asterisk server, which in
> turn somehow puts the bridged (SIP) channel on hold, but I can't find
> much more information about this.
> Is this the expected behavior ? A feature or a bug ? Do you know if
> this can be tuned/tweaked/disabled (i.e. filter or ignore this
> signaling on the zap channel(s) ?)
>
> Kind regards
> Thanks
>
> NB: Oddly enough, when the local user hears the music on hold, his own
> channel (a local SIP phone in this case) isn't reported as "On Hold"
> when issuing "sip show channels" in cli,  and no AMI Hold/Unhold
> events are generated. I double checked, the MOH that gets played is
> the one specified in sip.conf, NOT zapata.conf.
>
>
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