[asterisk-users] Polycom IP phones that are brick'd

[Dean Collins]

I had a problem once with a polycom handset that looked like it was
never going to work again - turns out it was sending a request for
updates to a predefine 'factory' ip address.

The way I found this out was with a packet sniffer (wireshark? Would do
the trick - I was using isa2004) - I then reset the ip address of my
boot server to this address and it did a factory reboot and downloaded
the software I assigned it.

You have much more experience than I do but just a thought.


Regards,

Dean Collins
Cognation Pty Ltd
dean at cognation.net
+1-212-203-4357 Ph
+61-2-9016-5642 (Sydney in-dial).


> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
> bounces at lists.digium.com] On Behalf Of dave cantera
> Sent: Saturday, 5 January 2008 1:10 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: [asterisk-users] Polycom IP phones that are brick'd
> 
> I brick'd two of my polycom phones  trying to get the shoretel phones
> working with *...
> does anyone have the equipment to unbrick them?
> 
> there is a jtag serial cable that is needed along with the knowledge
of
> embedded systems..
> that is all I currently know.
> 
> polycom wants $180 and 30 days to fix them.
> daveC
> 
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