[asterisk-users] Agents and AddQueueMember

[Rajkumar S]

Hi,

I have callcenter running with v 1.2 with AgentCallbackLogin and now
trying to move to 1.4 using the example doc,
doc/queues-with-callback-members.txt. From what I understand the basic
idea in the example is to

1. Authenticate a caller with VMAuthenticate
2. Get his SIP Channel number
3. Use AddQueueMember to add the SIP [Local] channel to queue.

The queue logs come like

1197953879|1197953876.34|Auth-Enq|Local/1001 at from-sip|CONNECT|3|1197953876.35

Previously it used to come like

1197013076|1197013055.27|Auth-Enq|Agent/1001|CONNECT|21|1197013055.30

Here the problem is that there is no way to find number of calls taken
by a person, because there is no agent abstraction here.  What is the
recommended way to work around this problem ?

raj

PS: Apologies for my previous mail, that was sent when I clicked the
wrong button.