[asterisk-users] IVR No sound on other provider

[Ron]

Hi,

How could i trace what codec my voip provider is using?
I still can't make the IVR for that certain provider, i still can't hear 
the sound, but i can see it connecting. where else should i look?

Regards,
Ron



Steve Totaro wrote:
> On Thu, Feb 21, 2008 at 12:40 PM, Ron <ron at silverbackasp.com> wrote:
>> Hi All,
>>
>>  I have setup 2 trunks using 2 different voip providers using sip.
>>
>>  the first one i have no problem calling inbound then redirected to an
>>  IVR, i can hear the IVR.
>>
>>  the second one has issues, inbound works going to IVR as i can see it on
>>  the CLI, but i don't hear anything. i tried redirecting it to an
>>  extension not an IVR just to see if inbound really works, and it rings
>>  the extensions directly and i can here myself talking both ways. is the
>>  issue maybe incompatible audio format?
>>
>>  i am using freepbx, and i recorded the ivr using the IP phone (by
>>  dialing *77), my provider says they are only using codecs iLBC and
>>  g711a. is that the reason why i cant hear the ivr? where do i start
>>  checking it?
>>
>>  thank you
>>
>>  regards,
>>
>>  Ron
> 
> Post your SIP debug and verbose 3 for the call that does not have IVR.
> 
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