[asterisk-users] Queue Question

Mark Michelson mmichelson at digium.com
Mon Dec 15 16:13:43 CST 2008


Sebastian wrote:
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> Hi,
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> In queues realtime, when the queue start and when it ends.
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> I mean, for example to calculate service level, how many calls, etc.
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> If I want to start the queue from with 0 calls, etc, how do I do this? 
> And if I want to stop it, so I can start it again??
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> Thanks!!
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> Regards,
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> Sebastian
> 

Currently, there is not a way to do this with realtime queues. During a reload, 
realtime queues are not touched at all. I have a development branch set up which 
is supposed to help this as well as other rigidities present when it comes to 
reloading and resetting queues. The branch is located at the following URL if 
you wish to give it a test:

http://svn.digium.com/svn/asterisk/team/mmichelson/queue-reset

If you run the code there, you'll find that there is a command called "queue 
reset stats" which should do what you want.

Mark Michelson



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