[asterisk-users] Asterisk Queue's

[Tobias Ahlander]

Hello Philipp,

Yes, I have autofill set in queues.conf. I suspect that this behaviour is
because the Polycom phones I use have 2 lines. Has anyone used this function
with polycom phones before? Also, my agents are Dynamic, perhaps this works
better with Static agents?

Here's my queues.conf (with commented lines deleted for easier reading):

[general]
persistentmembers = yes
autofill = yes
monitor-type = MixMonitor

[sales]
strategy = rrmemory
wrapuptime=15


Date: Thu, 28 Aug 2008 13:56:49 +0200
From: Philipp Kempgen <philipp.kempgen at amooma.de>
Subject: Re: [asterisk-users] Asterisk Queue's
To: Asterisk Users <asterisk-users at lists.digium.com>
Message-ID: <48B69281.2000804 at amooma.de>
Content-Type: text/plain; charset=ISO-8859-1

Tobias Ahlander schrieb:

> I have a sample queue with two dynamic agents. When the first caller calls
> in to the system, the first agents phone starts to ring. Then another
caller
> calls in to the queue, but the other phone doesn't start to ring until the
> first agents pick up his queued call.
>
> I want the second call to start ringing on the second agents phone right
> away, since he's available.
>
> Here's the output from the queue from the CLI:
[...]

> Has anyone seen this problem before or have a solution on it? Is it
possible
> somehow to tell Asterisk to only send one queue'd call to the Agent at the
> time?

Did you set autofill=yes in queues.conf?


  Philipp Kempgen

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