[asterisk-users] email notification to external email address

[Andres]

Brian Simpson wrote:

>All,
>
>I have a problem. The company I work for has been bought out by a bigger 
>company. The employees are in the process of changing all their email 
>addresses to the new company name. I have my voicemail.conf file setup 
>to email users when they have a voicemail message. The mail server that 
>was used to notify everybody is on the same network as the Asterisk PBX. 
>Now I have to change all the emails in the voicemail.conf file to the 
>new company's email addresses. The email server for them are external of 
>the network that the Asterisk sits on. I have change a couple to test 
>but the email notification is not happening. Any idea what is going on 
>and how to resolve. Is there something else that I need to do to get the 
>emails to work? I am new to the Asterisk and have been forced to take 
>over for someone that has left the company. I do have telephony 
>experience with Legacy systems.
>
>Any help is appreciated.
>
>  
>
Your 1st step should be to test smtp funtionality to the outside world.  
I usually do that from the command line by typing 'mail 
someemail at somehost', for example:
# mail asterisk at hotmail.com
Subject: Test Email
Body of Test
.
Cc:
#

You should do that while you have another console open doing a capture 
on port 25 (I use 'ngrep port 25').

That should give you a clue as to what is happening.

Andres
http://www.neuroredes.com