[asterisk-users] Best Click-to-call client

[Bob G]

Introducing Click-to-Call

Posted: 16 Apr 2008 9:55 AM PDT

The 1EZphone browser softphone has created so much buzz in the media that
a lot of individual users and companies who have a web-presence;
Websites, Online Advertising, Blogs, Customer support etc have asked for
a Click-to-Call service.

The 1Ezphone web-based Click-to-Call service is based on our browser VoIP
lite technology that allows users to make and receive phone calls from
any browser without the need to download software. The Click-to Call API
can be embedded on any Website, E-mail, and Online Advertisement when a
user clicks your object they immediately call your salesperson or
customer service representative telephone number and speak to your agent
over their PC.

Building a reliable Click-to-Call requires substantial amount of
knowledge in VoIP, and a good backend infrastructure. The good news is
that now it is easy add Click-to Call to any online service in just a few
minutes with just a few lines of code using 1ezphone’s.

Since the release of our APIs, we got several requests from companies and
developers who were interested in knowing in building their own
Click-to-Call service directly to their SIP servers. You can have the
button/widget running through the 1Ezphones servers without getting into
the complex world of VoIP or any expensive setup or build a service to
your own backend infrastructure. If you are interested in adding
Click-to-Call for your customers or building your own Click-to Call
system please contact 1ezphone at info at 1ezphone.com

  ----- Original Message -----
  From: "BJ Weschke"
  To: "Asterisk Users Mailing List - Non-Commercial Discussion"
  Subject: Re: [asterisk-users] Best Click-to-call client
  Date: Wed, 16 Apr 2008 11:37:40 -0400


  equis software wrote:
  > Hi, I need to make Click-to-Call web application to connect with
  > an asterisk server.
  > I´m using Java
  > What solution recommend me?
  >
  I did a spiel on this at Astricon last year. The slide deck is
  somewhere around for those interested, but now we also have some code
  to
  show for it. :-)

  Take a look at this developer branch at

  http://www.asterisk.org/node/48440

  and then we've put some pieces together for the Java side of things
  using Ignite's Realtime API for messaging.

  http://svn.btwtech.com/svnview/coolvocals/trunk/cti-server/click2call/
  http://svn.btwtech.com/svnview/coolvocals/trunk/cti-client/click2call/

  Basically the idea here is that there's a servlet that honors
  requests
  into it (think AJAX Remote calls from the browser) and then turns
  around
  and puts that request into a jabber message that goes to a
  centralized
  Servlet that can proxy requests across multiple servers
  (scalability/LCR/etc) and that in turn launches an Originate call in
  to
  the AMI of the machine that was decided would receive the request.
  Once
  that hand off is done, the "proxy" machine that received and directed
  the original request is now out of the middle of things and jabber
  messages are sent directly back to the client to signal call progress
  of
  the click to call.

  Is it a "shrink wrapped and ready to go" package that's completely
  documented and involves no technical knowledge whatsoever for
  implementation? Ummmm.. no, but that might happen in the relatively
  near
  future. :-) What it IS though is solid working code (yes, it has been
  fully unit tested out and is functional) contributed back to the
  community so we can all start to make something with it if we so
  choose. If there's enough interest, I'd certainly entertain opening
  up
  a blog site and open up the branch of the Java code for community
  contributions as well in addition to doing a more detailed "tutorial"
  on
  usage of the code at the upcoming Astricon this year.

  BJ

  --
  --
  Bird's The Word Technologies, Inc.
  http://www.btwtech.com/




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