[asterisk-users] best way for call detail logging

[Steve Edwards]

On Thu, 10 Apr 2008, Pete Kay wrote:

> Basically, I would like to log how calls are being handled in Asterisk. 
> I understand I can use AGI to log the information in database, but I am 
> wondering if this is scalable enough for large number of users.

I use custom AGIs to write CDRs for every "step" of every call to a MySQL 
database -- 15,000 calls, 150,000 CDRs per day. I'm sure others are doing 
more.

The AGIs are written in C. We collect a lot of information beyond standard 
CDRs -- agent, product, time with agent or product.

Thanks in advance,
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Steve Edwards      sedwards at sedwards.com      Voice: +1-760-468-3867 PST
Newline                                             Fax: +1-760-731-3000