[asterisk-users] question about queue

[Rilawich Ango]

Thanks.  I have checked that the queue.conf.  I keep the default
setting as autofill=yes in my tests.  That's mean even autofill=yes,
the 1st caller will still stick the whole queue.
asterisk version : 1.4.18

--queue.conf--
; AutoFill Behavior
;    The old/current behavior of the queue has a serial type behavior
;    in that the queue will make all waiting callers wait in the queue
;    even if there is more than one available member ready to take
;    calls until the head caller is connected with the member they
;    were trying to get to. The next waiting caller in line then
;    becomes the head caller, and they are then connected with the
;    next available member and all available members and waiting callers
;    waits while this happens. The new behavior, enabled by setting
;    autofill=yes makes sure that when the waiting callers are connecting
;    with available members in a parallel fashion until there are
;    no more available members or no more waiting callers. This is
;    probably more along the lines of how a queue should work and
;    in most cases, you will want to enable this behavior. If you
;    do not specify or comment out this option, it will default to no
;    to keep backward compatibility with the old behavior.
;
autofill = yes


On Thu, Apr 10, 2008 at 8:57 PM, Don Pobanz
<dpobanz at hastingsutilities.com> wrote:
> Rilawich Ango Thursday, April 10, 2008 3:28 AM
>
> >   I have set up a queue with 2 members (A & B).  1st call is waiting
>  > in the queue and a queue member A is ringing but don't take the call.
>  > Member A keeps ringing.  Then 2nd call is also get into the queue but
>  > I found that queue member B doesn't ring.  That's mean member B is
>  > available to take call but somehow it can't get a call in the queue.
>  > After that, member A takes the call of the 1st caller and
>  > member B gets ring.
>
>  What version of Asterisk are you using? This is a know issue/feature
>  with version 1.2.x
>
>  In version 1.4.x, set autofill=yes in queues.conf and calls will fill in
>  as expected.
>
>  Don Pobanz
>
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