[asterisk-users] Help with log entries.

[Paul]

Mike Diehl wrote:

>I just had a user complain about a call getting dropped and another one failing to go through.
>
>I'm trying to interpret the log entries for each call and would like to confirm my understanding.
>
>The first entry is from an outbound call to a 1-866 number.  The 5058971234 at 216.31.xx.x 
>refers to a user account on my server.  Voip_one refers to my provider.
>
>This sequence of log entries indicates, to me at least, that my provider refused to terminate the call, right?  
>===================================================
>[Sep 23 09:27:52] VERBOSE[24850] logger.c:     -- Executing [s at macro-route_pstn:3]
>Dial("SIP/5058971234-08567bb8", "SIP/voip_one/18664521234|300|tTr") in new stack                                                 
>[Sep 23 09:27:52] VERBOSE[24850] logger.c:     -- Called voip_one/1866451234 
>
the line above is missing a digit in the number called

>                          
>[Sep 23 09:27:52] WARNING[21450] chan_sip.c: Received response: "Forbidden" from '"User Name" <sip:5058971234 at 216.31.xx.x>;tag=as2487b92b'                                                                           
>[Sep 23 09:27:52] VERBOSE[24850] logger.c:     -- SIP/voip_one-0855b8b0 is circuit-busy                 
>[Sep 23 09:27:52] VERBOSE[24850] logger.c:   == Everyone is busy/congested at this time (1:0/1/0)           
>[Sep 23 09:28:02] VERBOSE[24850] logger.c:     -- Timeout on SIP/5058971234-08567bb8                       
> [Sep 23 09:28:02] VERBOSE[24850] logger.c:   == CDR updated on SIP/5058971234-08567bb8        
>===================================================
>
>
>This sequence of log entries indicates that my user's equpement failed to reply to a request 
>from my server.  This might indicate a network problem...
>
>===================================================
>[Sep 23 08:39:50] VERBOSE[24494] logger.c:     -- SIP/voip_one-0856b0c0 is making progress passing it to SIP/5058971234-085614f8
>[Sep 23 08:40:01] VERBOSE[24494] logger.c:     -- SIP/voip_one-0856b0c0 answered SIP/5058971234-085614f8[Sep 23 08:40:21] WARNING[21450] chan_sip.c:
>        Maximum retries exceeded on transmission 4e1fdd52-dc3df57b at 192.
>168.0.100 for seqno 102 (Critical Response)
>[Sep 23 08:40:21] WARNING[21450] chan_sip.c: Hanging up call 4e1fdd52-dc3df57b at 192.168.0.100 - no reply to our critical packet.
>===================================================
>
>Am I reading and understanding these log entries correctly?
>
>Thank you for your help,
>
>  
>