[asterisk-users] E1 Line Tapping

[Ricardo Gemignani]

Thanks Steve,

  If somebody knows about this hardware, or already used it. Please give me
some help.

TIA,
Ricardo

On 9/10/07, Steve Totaro <stotaro at totarotechnologies.com> wrote:
>
> You could buy two identical servers and use the device (name escapes me)
> that will detect one server going down and flip the ISDN traffic to the
> spare.
>
> Or you could just buy a really good server with redundant power
> supplies, raid 5, and hope for the best.
>
> Thanks,
> Steve
>
> Ricardo Gemignani wrote:
> > Thanks for answering guys!
> >
> >   Ok, let me see if i understood.
> >
> >   If I use the line tapping strategy I wont be able to use asterisk to
> > do the recordings. Correct?
> >
> >   So, i need to use the asterisk as the Man in the Middle ( I think
> > that's the same as the "back to back" suggestion from Tzafrir, Isn't it?
> > ). Ok, so every call will pass through Asterisk and I can do anything i
> > want with it. Thats cool, but since all the calls pass through my
> > recording box I've just created another fail point. And if someday my
> > recording box stop responding? Is there someway to minimize that?
> >
> > TIA,
> > Ricardo
> >
> > On 9/5/07, *Andrew Latham* < lathama at lathama.com
> > <mailto:lathama at lathama.com>> wrote:
> >
> >     or a man in the middle.......
> >
> >     http://www.tuxtone.com/index.php/VoIP:T1_man_in_the_middle
> >     <http://www.tuxtone.com/index.php/VoIP:T1_man_in_the_middle>
> >
> >
> >
> >     On 9/5/07, Steve Totaro < stotaro at first-notification.com
> >     <mailto:stotaro at first-notification.com>> wrote:
> >      > Ricardo Gemignani wrote:
> >      > > Hi all,
> >      > >
> >      > >   My name is Ricardo and unfortunately I'm just crawling in
> this
> >      > > telecomm/asterisk world. So, after reading all day long i still
> >     don't
> >      > > understand a few things. :D
> >      > >
> >      > >   I'm trying to "develop" a call recorder for a costumer. He
> has a
> >      > > small call center ( 10 agents ) and want to record all calls.
> >     Since he
> >      > > already has everything (ACD only) working perfectly in the PBX
> and
> >      > > don't want me to "touch" it, I need do develop a  less
> intrusive as
> >      > > possible system.
> >      > >
> >      > >   I was thinking to do a line tapping in his E1 branch before
> it
> >      > > reaches the PBX and record it using Asterisk, then develop a
> >     small web
> >      > > interface to recover the recordings.
> >      > >
> >      > >   In my research about E1 line tapping I found this product
> from
> >      > > Sangoma ( http://www.sangoma.com/datasheets/tapping ) but could
> not
> >      > > understand exactly how it really works.
> >      > >
> >      > >   Does anybody already used it?
> >      > >
> >      > >   Is it possible to use it with Asterisk?
> >      > >
> >      > > tia,
> >      > > Ricardo Gemignani
> >      > >
> >      >
> >      > Check out OrecX but you should be able to record that volume of
> >     calls
> >      > natively on the box (that is assuming you are using Asterisk as
> your
> >      > call center system.
> >      >
> >      > Thanks,
> >      > Steve
> >      >
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> >
> >     --
> >     /*
> >     Andrew Latham
> >     LATHAMA (lay-th-ham-eh)
> >     lathama at lathama.com <mailto:lathama at lathama.com>
> >     lathama at gmail.com <mailto:lathama at gmail.com>
> >     */
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> > --
> > haoole
> > "alea jacta est"
> >
> >
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-- 
haoole
"alea jacta est"
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