[asterisk-users] Issue with calling queues

[Joshua Small]

Hi,

I've just built my first asterisk server. Current information:

 

OS Version: 

Linux asterisk.visinet.com.au 2.6.18-8.1.8.el5 #1 SMP Tue Jul 10
06:50:22 EDT 2007 i686 i686 i386 GNU/Linux

 

Asterisk Build: 

Asterisk 1.4.11
Asterisk GUI-version Revision: 1479 $

 

Server Date & TimeZone: 

Thu Sep 6 02:37:11 EST 2007

 

I've used the Asterisk GUI for setup with two IP handsets, one VOIP
account with a telco and one PSTN. The server correctly allows:

-          Handsets to call each other

-          Calls outbound through both PSTN or VOIP

 

I'm having an issue with incoming calls however. If I configure
"incoming calls" coming over my PSTN to a single user, it works
correctly (that handset rings, can pickup etc). However if I define a
call queue which consists of both these handsets, neither ever rings. 

 

Looking at the console, I see this:

    -- Started music on hold, class 'default', on Zap/1-1

[Sep  6 02:22:51] WARNING[5955]: channel.c:2129 ast_waitfordigit_full:
Unexpected control subclass '2'

[Sep  6 02:22:54] WARNING[5955]: channel.c:2129 ast_waitfordigit_full:
Unexpected control subclass '2'

 

The error repeats until the caller hangs up.

 

I've posted all the config that I felt was relevant here, let me know if
you need more. This was all written by Asterisk-GUI. I realise there's a
lot more configuration but given that things work fine when I set the
receive to a single agent, I assumed it was a queue issue.

 

Users.conf

[6001]

callwaiting = yes

context = numberplan-custom-1

email = jsmall at visinet.com.au

fullname = Joshua Small

hasagent = yes

hasdirectory = yes

hasiax = no

hasmanager = no

hassip = yes

hasvoicemail = no

host = dynamic

mailbox = 6001

secret = SECRET

threewaycalling = yes

registeriax = no

registersip = yes

canreinvite = no

nat = no

dtmfmode = rfc2833

 

 

Queues.conf

[6003]

fullname = All of us

strategy = ringall

timeout =

wrapuptime =

autofill = yes

autopause = no

maxlen =

joinempty = no

leavewhenempty = no

reportholdtime = no

musicclass =

member = Agent/6001

member = Agent/6002

 

extensions.conf - broken

[DID_trunk_2]

include = default

exten = _X.,1,Goto(default|6003|1)

exten = s,1,Goto(default|6003|1)

 

extensions.conf - works but only sends to a single handset

[DID_trunk_2]

include = default

exten = _X.,1,Goto(default|6001|1)

exten = s,1,Goto(default|6001|1)

 

Any assistance appreciated.

 

Joshua Small | Senior Network Engineer | VisiNet | P. +61 1300 887 959 |
www.visinet.com.au <http://www.visinet.com.au/>  

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