[asterisk-users] (no subject)

Tim Sharp TSharp at infoviewsystems.com
Wed Oct 31 12:29:55 CDT 2007


We have Cisco 9760 for executives and Aastra 9112i for everybody else.  

We started with Grandstream, don't remember the model, cost around $80
USD but it had bad audio quality and echo problems (running asterisk
1.09).  The quality of construction felt poor, like a toy phone.  

We replaced them with the Aastra for double the cost and the quality
improved dramatically.  Audio quality was much better and echo problems
all but eliminated.  This phone also feels more solid.  There are a few
areas that are not perfect; the speaker phone is good not excellent and
we have had to replace a couple of phones because they have stopped
working.  Over all I would say not bad for the price especially if they
are for general use. 

We had to upgrade from the Aastra phones for our executives because they
needed very good audio for both handset and speaker phone.  We are using
Cisco 9760's for them and have had no problems with quality.  Plus they
have a very solid feel.

My question to the list is:  
As I need to add phones I am considering buying used Cisco 9760's.  Is
there any difference with the 9760G?  I have heard that the 9761's have
even better audio quality.  Our main requirement is audio quality, our
users do not need a lot of features on their phones.

Tim        

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Peder @
NetworkOblivion
Sent: Wednesday, October 31, 2007 12:36 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] (no subject)

What is the issue with the Grandstream?  We are getting tired of Cisco 
issues, so we have started looking at Grandstream and they seem to be 
pretty good.  The Polycom work well, but they seem to die after about a 
year or so.  We bought 20 of them about 2 years ago and 7 of them have 
died or had buttons stop working so we had to replace them.  I haven't 
had a single Cisco do that and we have probably 100 of them.

Jim Houser wrote:
> We agree with Drew and no longer use Grandstream.   We have used a few
> Polycom, (best voice quality, hardest to configure).  I have heard
good
> things about Snom but never used them.  We standardized on Aastra.
Good
> build, sound quality, and feature set.  Easy to configure or upgrade
and
> good pricing.  If you try Snom please share your thoughts.  At present
we
> are sticking with Aastra due to good results and user feedback.
> 
> Jim
> 
> 
> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Drew
Gibson
> Sent: Wednesday, October 31, 2007 11:06 AM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] (no subject)
> 
> lists at infoway.net wrote:
>> Hi all,
>>
>> We have a client that needs to setup about 80 desk phones (about 50
in 
>> one location and about another 30 in 5 different locations). Which 
>> brand/model would you recommend. We were personally thinking in 
>> recommending either Cisco, Aastra, Polycom, or Snom, for we've heard 
>> great things about them. However, having no real experience with them

>> makes it hard in recommending one to our customer. The only
experience 
>> we've had is a very frustrating one trying to load the IP software on

>> a Cisco 7970G and so we assume that if we have to go through that for

>> all 80 phones, we'll probably commit suicide :)
>>
>> Thanks
>>   
> 
> We have used Cisco and Aastra, can't comment on Polycom or Snom.
> 
> I cannot recommend Cisco, good sound quality but that's it.
Ridiculously
> overpriced, too few usable features, incredibly awkward to manage.
> Aastra have good sound quality, reasonable price, configs are plain
text and
> not to hard to work with. We have the 9133i as our basic phone and
480i in
> the Call Centre for the soft buttons. Both can be fed from the same
config
> templates.
> We used to use Grandstream but quality and support issues have driven
us
> away.
> 
> regards,
> 
> Drew
> 
> --
> Drew Gibson
> 
> Systems Administrator
> OANDA Corporation
> www.oanda.com
> 
> 
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