[asterisk-users] Voicemail issues in 1.4.11

[Stephen Bosch]

Jeremy Mann wrote:
> Asterisk isn’t playing my voicemail greetings even though they are 
> defined.  Below are the relevant configs(from show dialplan) as well as 
> the level 3 verbose messages asterisk is giving.  Also a listing of the 
> directory. 
> 
> Asterisk just plays the “The person at extension…” message, not the 
> greetings I have recorded.

Try to get rid of all of the "unavail" files in your directory but one.

I had the same thing happen to me and realized that I had lost track of 
which files were valid and which weren't (IOW, I had a bunch of empty or 
corrupt audio files). Use the process of elimination to find a file and 
codec that works.

You might also try doing a stack trace if increasing the verbosity 
doesn't help you find the problem.

-Stephen-