[asterisk-users] Queue members, URI.

[Julian Lyndon-Smith]

Thomas Kenyon wrote:
> Is there an advantage to having a Queue members URI in the form:
> 
> SIP/User  (or indeed IAX2/User)
> Over
> Local/<number>@context
> 
> ?
> 
> I know that the latter will allow you to do things like set counting
> logic etc. through dialplan operations, but the former appears to be a
> more direct route to calling the party. (and if need be, there is the
> ability in queues to run a script on connection iirc).

In 1.4, you can run an agi script on connection to an agent. In trunk 
you can also run a macro upon agent connection. However, we use Local 
channels so that we can do more things *before* we dial the Agent's 
phone (check Jabber status / check database status etc) so we find it 
more useful.

Indeed, someone pointed out on the irc that you *could* have a single 
Local/SingleAgent member of a queue and the dialplan itself could 
determine the correct / most appropriate agent to send the call to.

Julian.

> 
> TIA for any clarification.
> 
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