[asterisk-users] Snom phones, blinking lights and call pickup

Stephan Seitz nur-ab-sal at gmx.de
Tue Nov 27 16:07:41 CST 2007


On Tue, Nov 27, 2007 at 04:36:33PM +0000, Steve Davies wrote:
>I would first ask yourself what you expect to happen if (for example)
>you have a snom sidecar, and there are 42 lights all blinking at the
>same time? I do not think that your feature request stands the
>"usability" test :)

Well, of course if you want to monitor all lines in a call center, you 
will certainly have some problems. But in small environments this is 
working.

The ISDN PBX in our company building does the following:
- some phones in the office area are monitor phones for a range of 
   numbers (about 5);
- now one of these numbers are called:
   1. the phone with this number rings;
   2. if the call is not answered after a short time, a light (phone 
      layout is similiar to the Snom phones) begins to blink at the 
      monitor phones; caller ID and the target number are displayed; if 
      you press the button next to the blinking light, you pick-up the 
      call;
   3. still a little time later the monitor phones are additionally 
      ringing, but you still have to press the button to pick-up the call;
- and while others without monitor phones may see that a line is 
   ringing/busy, they are not allowed to take the call;

Any plans of getting rid of the building PBX shared by other companys as 
well and replacing it with Asterix (a wish to gain more independance) are 
not allowed in presenting fewer features. Those are the guidelines, now 
I’m testing.  If I can’t implement the old behaviour close enough, I will 
probably have to look at other solutions.

Shade and sweet water!

	Stephan

-- 
| Stephan Seitz                    E-Mail: Nur-Ab-Sal at gmx.de |
| PGP Public Keys: http://fsing.rootsland.net/~stse/pgp.html |
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