[asterisk-users] Queue and voicemail

Per Jessen per at computer.org
Fri May 4 23:53:49 MST 2007


Josué Conti wrote:

> Hi all, good? I would like to know if the option exists to together
> integrate the function of queue with the voicemail of the agent, or
> the pilot of the group. For example, in case that none of the agents
> of queue obtains to take care of a call, this call would be directed
> for a voicemail. 

I think you can do this in the dialplan - set a timeout for the queue,
then route to voicemail when it expires. 



/Per Jessen, Zürich

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