[asterisk-users] Re: asterisk-users Digest, Vol 32, Issue 106
shadowym
shadowym at hotmail.com
Tue Mar 27 12:23:52 MST 2007
I think it is called "hunt group" in my neck of the woods.
-----Original Message-----
From: David Cook [mailto:dbc_asterisk at advan.ca]
Sent: Tuesday, March 27, 2007 6:54 AM
To: asterisk-users at lists.digium.com
Subject: [asterisk-users] Re: asterisk-users Digest, Vol 32, Issue 106
> Lito Lampitoc wrote:
> > thanks for enlightening. So you mean, if I have 3 lines when the
> caller
> > dialled the first line and it was busy, the call will be diverted
> to the
> > next two available lines in random?
> >
>
> I don't think it's random. I think its just sequential. If main line
> is busy, try second. If that is unavailable, then try third in
> sequence, etc.
>
> It's called "rollover" here.
Correct, its in the sequence you told the carrier you want.
Caveat, You _can_ have contention with analog lines. Meaning someone calling
in at precisely the same time as someone calling out - not often, but it
will happen. To help aleviate this, get the carrier to roll the lines 1-2-3
and outbound you pick the lines 3-2-1.
- dbc
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