[asterisk-users] Asterisk Automated Outbound Messaging

Michael Collins mcollins at fcnetwork.com
Tue Mar 20 14:56:38 MST 2007


> Looks like user interface is not a concern - if they are thinking of
FTP
> text files.  In this case, a simple script to kick off some call files
> should suffice.  Won't take a week. (Search for call file.)  But
having to
> deal with answering machines is always tricky for any automation.
> 
> Yuan Liu

Don't forget the other 'fun' issues related to auto-dialing with .call
files (or AMI originate):

Detecting and handling fax machines
Figuring out whether a 'failed' call is a no answer or an invalid phone
number (Yes, this is a tricky one, especially when using PRI)
Getting correct CDR info back into the host system, if this is a
requirement

Establishing the calls is the easy part.  Figuring out exactly what
transpires AFTER the calls are originated is the true challenge.

-MC


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