[asterisk-users] Cancelling a digit in IVR

Dean Collins Dean at cognation.net
Tue Mar 6 15:43:22 MST 2007


Why not just push * to start again. The customer most of the time wont
know that they made a mistake until you are reading the digits back to
them anyway.

 

Regards,

Dean Collins
Cognation Pty Ltd
dean at cognation.net
+1-212-203-4357 Ph


> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
> bounces at lists.digium.com] On Behalf Of Kuba
> Sent: Tuesday, 6 March 2007 5:22 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: [asterisk-users] Cancelling a digit in IVR
> 
> Hello,
> 
> I'm wondering how to make it possible for the user to cancel the last
> entered digit, if he made a mistake.
> 
> For example, a user calls and starts entering 1...2...4, then he
should
> be able to press, lets say *, to cancel 4 and enter i.e. 3.
> 
> Thanks
> Jake
> 
> 
> 
> 
> 
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