[asterisk-users] Voice mail is not giving unavailable or busy prompts

[Stephen Bosch]

C F wrote:
> If the temp message exists then that will play. The user has to log
> into the mailbox (app_voicemailmain) and select 0 for mailbox options,
> and delete the temp message. Or you could do it using the shell.

I finally resolved this problem by putting "format=wav" in the general
section of the voicemail.conf file.

-Stephen-