[asterisk-users] Polycom echo problem

[Lee Jenkins]

Zeeshan Zakaria wrote:
> I had the same situation and I had to replace my T1 card with the one 
> with hardware echo canceller. All other solutions were failed. May be 
> you need to do the same if you're on a PRI or using PSTN lines. If 
> you're on a pure VoIP network, then its the phones.
> 
> On 6/30/07, *Jordan Novak* <jnovak at logisticshealth.com 
> <mailto:jnovak at logisticshealth.com>> wrote:
> 
> 
>     I have three polycom 501 that are all hearing echo. The other party
>     sounds fine but you can hear yourself rather well. The volume does
>     help if lowered but that also makes the other party extremely quiet.
>     Is there any way to control the gain of the mic or stop the
>     microphone from picking up so much from the handset. It only happens
>     while you are on the handset.
> 
> 

If you're using FXO/analog lines, I'd recommend trying Octware's 
software echo canceler. I had the same problem on a recent installation 
and it fixed it.  At $10.00 per channel, its a very good value, IMO.

-- 

Warm Regards,

Lee