[asterisk-users] Using MSAccess to dial on a Zap line

[Jason Martin]

Hello,

We use MS Access 2000 (I know, we're migrating away from it) as an application 
to automatically dial phone numbers. The old phone system we have allowed the 
call representative using the application to take their phone off hook, push 
a button in the app, and the app would send the phone number to the phone 
system and dial the number. We are moving to Asterisk for our main phone 
system. A middleware program has been written to watch for dial events in a 
database, then the program calls the Zap station the call rep is at using the 
manager interface. 

Is there a better way to do this? The complaint we are getting now is the call 
rep doesn't want their phone to ring when making a call. Can the manager 
interface give a phone number to dial on an off hook Zap line?

Thanks!
-- 
Jason Martin
Metrix Matrix, Inc.
785 Elmgrove Road, Building 1, Rochester, NY 14624
Office: 888-865-0065 Ext. 202
Mobile: (585) 721-8679