[asterisk-users] Ring the second line when 1st line is busy

[Rob Townley]

Isn't this what you are looking for?

http://voipspeak.net/index.php?option=com_content&task=view&id=72&Itemid=28

On 6/26/07, Deepak Naidu <deepak_nai at yahoo.com> wrote:
>
> Do any one any clue.
>
> This is what I need.
> I have a Polycom 501 phone, which support multiple lines ie on the LCD you
> can see the extensions asssigned to a user as.
>  555 --- Line 1 -- Extensions which registers with SIP(Asterisk) -- User A
> 8555 --- Line 2 -- Extensions which registers with SIP(Asterisk) -- User A
> So when now someone calls one Extension 555 to User A, scenario as below.
> 1) If he is busy on the first line Ext 555, then ring Line 2 Ext 8555, if
> no response send to voicemail
> 2) If he doesnt picks the line 1 Ext 555, then send to voicemail rather
> then ringging on his second line ie Ext 8555.
> This is what I need, if I can dow it with Follow me, then how, if through
> ring group how.
>
>
> *Deepak Naidu <deepak_nai at yahoo.com>* wrote:
>
> Hi,
>         I ma using Asterisk 1.2.18 & FreePBX 2.2.1.  I have assigned every
> users in office with Polycom with 2 extensions as below
>
>  555
> 8555
>
> I have configured Follow-me to ring when the users doesn't picks the phone
> on line 1(555) after 10 seconds & then ring the line 2(8555).  But this is
> not a standard telephony which I have been advised to change like below.
>
> If someone calls Ext 555 & its busy(means on a phone with someone), then
> only ring the second line ie 8555 & even if that is busy send on voicemail.
>
> If the first line 555 is free & no one picks up then let it go on the
> voicemail & not second line, bcos now no one has picked the phone nor busy.
>
> I could find anyway to do in FreePBX, so was wondering how about doing
> this.  Thanx for any input.
>
> exten => 555,1,Macro(exten-vm,555,555)
> exten => 555,n,Hangup
> exten => 555,hint,SIP/555
> exten => ${VM_PREFIX}555,1,Macro(vm,555,DIRECTDIAL)
> exten => ${VM_PREFIX}555,n,Hangup
>
>
> --
> Deepak
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