[asterisk-users] Transfer caller direct to voicemail

[Drew Gibson]

Thanks for the suggestion.
That is, in effect, what I have done. The difference is that I am using 
* as the prefix and not a regular decimal digit (thanks to Leonardo 
Kamache).
We have three digit extensions for users and four digit extensions for 
system use and "special functions". My dialplan doesn't have space to 
allocate a full Nxxx range for vm access.

regards,

Drew

Dovid B wrote:
> If you are trying to send a call to a users voicemail why don't you just do 
> this ?
>
> exten => _3XX,1,Voicemail(${EXTEN:1}@default)
> (This is assuming that you have 2 digit VM box's and you want to transfer 
> the call to 3+VM number).
>
> ----- Original Message ----- 
> From: "Drew Gibson" <drew at oanda.com>
> To: "Asterisk Users Mailing List - Non-Commercial Discussion" 
> <asterisk-users at lists.digium.com>
> Sent: Friday, June 15, 2007 9:01 PM
> Subject: Re: [asterisk-users] Transfer caller direct to voicemail
>
>
>   
>> Hi Wes,
>>
>> thanks for the suggestion but I have gone a simpler route suggested by
>> Leonardo Kamache with
>>
>> exten => _*[1-3]XX,1,Wait(1)
>> exten => _*[1-3]XX,n,Voicemail(${EXTEN:1}@default|u)
>> exten => _*[1-3]XX,n,Hangup()
>>
>> I had assumed the "*" would have been eaten by features in features.conf
>> but there is nothing configured there to use "*"!
>>
>> regards,
>>
>> Drew
>>
>>
>> Wes Baehr wrote:
>>     
>>> Drew,
>>>
>>> I've written a tiny patch that duplicates the functionality of a blind
>>> transfer but sets a variable (VMXFER) before transferring. The dialplan
>>> simply looks for the VMXFER variable, and if found, will direct the call
>>> directly to voicemail.
>>>
>>> This way, instead of making the operators learn they have to push 
>>> ADDITIONAL
>>> digits to complete the transfer, they just use a different # sequence. (I
>>> have mine set up as #8<ext> -- 8 for V)
>>>
>>> Email me directly and I can make up a patch for you (for 1.4 anyway).
>>>
>>> Wes Baehr
>>>
>>>
>>>       
>>>> -----Original Message-----
>>>> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
>>>> bounces at lists.digium.com] On Behalf Of Drew Gibson
>>>> Sent: Tuesday, June 12, 2007 11:15 AM
>>>> To: Asterisk Users Mailing List - Non-Commercial Discussion
>>>> Subject: [asterisk-users] Transfer caller direct to voicemail
>>>>
>>>> Hi,
>>>>
>>>> Our operator frequently gets requests to transfer a call directly to
>>>> voicemail in order for the caller to leave a message without disturbing
>>>> the callee. Basicly, I'm looking for a blindxfer to vm.
>>>>
>>>> My first thought was to prepend a digit (eg 7) to the extension but this
>>>> does not fit well with our dialplan.
>>>>
>>>> According to an article on voip-info.org Asterisk at Home appears to
>>>> implement this as #*XXX. I assume they are using an application map in
>>>> features.conf but I cannot see a way to pass the required extension to
>>>> the VoiceMail() application.
>>>>
>>>> Can this be done in features.conf?
>>>>
>>>> regards,
>>>>
>>>> Drew
>>>>
>>>> --
>>>> Drew Gibson
>>>>
>>>> Systems Administrator
>>>> OANDA Corporation
>>>> 416-593-6767 x322
>>>> www.oanda.com
>>>>
>>>>
>>>>         
>> -- 
>> Drew Gibson
>>
>> Systems Administrator
>> OANDA Corporation
>> www.oanda.com
>>
>>
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>
>
>
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