[asterisk-users] Hot GXP-2000

Jessee J Holmes jholmes at atacomm.com
Fri Jun 8 11:08:28 CDT 2007


Carlos,

We had this happen once here with a batch of phones received from  
Grandstream about a year ago now. Email Grandstream on it and they  
should know exactly what the problem is, I believe they ended up  
replacing the phones for us.


Jessee Holmes
Atacomm / Ataractic Corporation
www.atacomm.com
V: 1-877-700-VOIP
jholmes at atacomm.com

Looking for voice over IP products?  Visit our VoIP store at http:// 
voipstore.atacomm.com/


On Jun 8, 2007, at 10:47 AM, Carlos Chavez wrote:

> 	This is off topic for Asterisk but I need a suggestion.  I have a
> customer (travel agency) that has recently begun complaining that  
> their
> GXP-2000 phones are getting very hot, they say that around mid day the
> handset is so hot that it can burn your ear.  These phones are in
> constant use and right now the weather in Mexico is hot.
>
> 	Anyone know why the handset would get so hot?  Only the phones  
> assigned
> to sales get this way and the others in the office do not have this
> problem.  They are all connected to the same Linksys PoE switch for
> power.
>
> -- 
> Telecomunicaciones Abiertas de México S.A. de C.V.
> Carlos Chávez Prats
> Director de Tecnología
> +52-55-91169161 ext 2001
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