[asterisk-users] Polycom phone registration problem

[Laurent CARON]

Hi,

One of my users is in trouble with his polycom phone hooked to an
asterisk server.

The phone works fine for a few days, and then disappears from the
registered sip peers in asterisk.

The user is able to place outbound phone calls, but can't receive
incoming calls until the network plug is unplugged/plugged.


Working line
XXYYZZAA24/XXYYZZAA24      10.50.5.186      D       A  5060     OK (12 ms)

Non working line (sip show peers)
XXYYZZAA24/XXYYZZAA24      (Unspecified)      D       A  5060     OK (12 ms)

Do you guys have any clue about this issue ?

Thanks

Laurent