[asterisk-users] addqueuemember recording and reporting problems

Jared Smith jaredsmith at jaredsmith.net
Mon Jun 4 18:13:48 MST 2007


On 6/4/07, Jordan Novak <jnovak at logisticshealth.com> wrote:
> I am having a difficult time with the transition from agentcallback login...
> Here are a few of the isssues, I am logging in using chan_ local
> ie:local/8000 as the extension

I'm not sure if this will solve any of your problems or not, but I've
found it's often necessary to use the "/n" on the end of a local
channel to make it work correctly for queues, as in Local/8000/n

> Call Detail records no longer show agent/xxxx as the dstchannel
> show agents no longer shows the channels state

If I'm understanding correctly, you're no longer using agents, you're
using dynamic queue *members*.  There's a subtle but important
difference.

> show queues does not show the member

Now this is strange.  How are you adding the Local/8000/n as a member
of the queue?  Through AddQueueMember()?  Through the manager
interface?

-Jared


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