No subject


Thu Jul 12 09:23:04 CDT 2007


ast_waitfordigit that accepts milliseconds as input.

Douglas Garstang wrote:
> Admittedly I have not used the ExternalIVR app. Is it any good?
>
> I'm not sure I agree that Asterisk is GOOD for building IVR's. Sure, 
> it can do it, but boy it is UGLY. There's also the fact that you can't 
> call Backgound() in a macro, which forces you to use Read() which 
> won't accept a timeout of <1s. There's no DTMF background detection 
> while playing SayDigits so you have to roll your own by calling an 
> external AGI and concatenating sound files. Yuck. By the time you code 
> in logic for handling timeouts and incorrect responses to menu's with 
> all the gotos and what-not, it turns into a god aweful mess.
>
> Sure, you can do it.
>
> Doug.
>
>
>
> ----- Original Message ----
> From: Steve Totaro <stotaro at totarotechnologies.com>
> To: Asterisk Users Mailing List - Non-Commercial Discussion 
> <asterisk-users at lists.digium.com>
> Sent: Thursday, July 10, 2008 10:37:55 AM
> Subject: Re: [asterisk-users] Asterisk as an IVR solution
>
>
>
> On Thu, Jul 10, 2008 at 1:25 PM, Mark Carpenter <mark at sixvoices.com 
> <mailto:mark at sixvoices.com>> wrote:
>
>     Hi.
>
>     We are building an application that will provide users with the
>     ability to call in and report an absence. The caller will have to
>     validate themselves and the call tree will be dynamic, based on
>     data in a MySQL database. We will have many customers, each
>     calling a separate phone number, each having a different call
>     tree. New customers will be added regularly and we do not want a
>     solution that requires extensive programming each time (the call
>     trees are different in subtle ways from each other).
>
>     Is Asterisk a great solution for this? If not do you know what
>     would? If so, we need someone to help us set it up, can you
>     suggest someone?
>
>     Thanks in advance. Best.
>
>     Mark
>
>
> Asterisk certainly is a great solution for this.  If you find you need 
> or want extra flexibility,  the external IVR app.  
> http://www.voip-info.org/wiki/index.php?page=Asterisk+cmd+ExternalIVR
>
> Thanks,
> Steve Totaro
>
> ------------------------------------------------------------------------
>
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<html><head><style type="text/css"><!-- DIV {margin:0px;} --></style></head><body><div style="font-family:Courier New,courier,monaco,monospace,sans-serif;font-size:10pt"><div style="font-family: Courier New,courier,monaco,monospace,sans-serif; font-size: 10pt;">Don't know about Asterisk 1.4, but in Asterisk 1.2 it expects the input in seconds. If you try and use 0, it seems to drop back to a default of 5s.<br><br><div style="font-family: times new roman,new york,times,serif; font-size: 12pt;">----- Original Message ----<br>From: MFH &lt;asterisk-admin at hulber.com&gt;<br>To: Asterisk Users Mailing List - Non-Commercial Discussion &lt;asterisk-users at lists.digium.com&gt;<br>Sent: Thursday, July 10, 2008 12:37:31 PM<br>Subject: Re: [asterisk-users] Asterisk as an IVR solution<br><br>
 From what I can tell Read allows for a floating point input which uses <br>ast_waitfordigit that accepts milliseconds as input.<br><br>Douglas Garstang wrote:<br>&gt; Admittedly I have not used the ExternalIVR app. Is it any good?<br>&gt;<br>&gt; I'm not sure I agree that Asterisk is GOOD for building IVR's. Sure, <br>&gt; it can do it, but boy it is UGLY. There's also the fact that you can't <br>&gt; call Backgound() in a macro, which forces you to use Read() which <br>&gt; won't accept a timeout of &lt;1s. There's no DTMF background detection <br>&gt; while playing SayDigits so you have to roll your own by calling an <br>&gt; external AGI and concatenating sound files. Yuck. By the time you code <br>&gt; in logic for handling timeouts and incorrect responses to menu's with <br>&gt; all the gotos and what-not, it turns into a god aweful mess.<br>&gt;<br>&gt; Sure, you can do it.<br>&gt;<br>&gt; Doug.<br>&gt;<br>&gt;<br>&gt;<br>&gt; ----- Original
 Message ----<br>&gt; From: Steve Totaro &lt;<a ymailto="mailto:stotaro at totarotechnologies.com" href="mailto:stotaro at totarotechnologies.com">stotaro at totarotechnologies.com</a>&gt;<br>&gt; To: Asterisk Users Mailing List - Non-Commercial Discussion <br>&gt; &lt;<a ymailto="mailto:asterisk-users at lists.digium.com" href="mailto:asterisk-users at lists.digium.com">asterisk-users at lists.digium.com</a>&gt;<br>&gt; Sent: Thursday, July 10, 2008 10:37:55 AM<br>&gt; Subject: Re: [asterisk-users] Asterisk as an IVR solution<br>&gt;<br>&gt;<br>&gt;<br>&gt; On Thu, Jul 10, 2008 at 1:25 PM, Mark Carpenter &lt;<a ymailto="mailto:mark at sixvoices.com" href="mailto:mark at sixvoices.com">mark at sixvoices.com</a> <br>&gt; &lt;mailto:<a ymailto="mailto:mark at sixvoices.com" href="mailto:mark at sixvoices.com">mark at sixvoices.com</a>&gt;&gt; wrote:<br>&gt;<br>&gt;&nbsp; &nbsp;  Hi.<br>&gt;<br>&gt;&nbsp; &nbsp;  We are building an application that will provide users with the<br>&gt;&nbsp;
 &nbsp;  ability to call in and report an absence. The caller will have to<br>&gt;&nbsp; &nbsp;  validate themselves and the call tree will be dynamic, based on<br>&gt;&nbsp; &nbsp;  data in a MySQL database. We will have many customers, each<br>&gt;&nbsp; &nbsp;  calling a separate phone number, each having a different call<br>&gt;&nbsp; &nbsp;  tree. New customers will be added regularly and we do not want a<br>&gt;&nbsp; &nbsp;  solution that requires extensive programming each time (the call<br>&gt;&nbsp; &nbsp;  trees are different in subtle ways from each other).<br>&gt;<br>&gt;&nbsp; &nbsp;  Is Asterisk a great solution for this? If not do you know what<br>&gt;&nbsp; &nbsp;  would? If so, we need someone to help us set it up, can you<br>&gt;&nbsp; &nbsp;  suggest someone?<br>&gt;<br>&gt;&nbsp; &nbsp;  Thanks in advance. Best.<br>&gt;<br>&gt;&nbsp; &nbsp;  Mark<br>&gt;<br>&gt;<br>&gt; Asterisk certainly is a great solution for this.&nbsp; If you
 find you need <br>&gt; or want extra flexibility,&nbsp; the external IVR app.&nbsp; <br>&gt; <a href="http://www.voip-info.org/wiki/index.php?page=Asterisk+cmd+ExternalIVR" target="_blank">http://www.voip-info.org/wiki/index.php?page=Asterisk+cmd+ExternalIVR</a><br>&gt;<br>&gt; Thanks,<br>&gt; Steve Totaro<br>&gt;<br>&gt; ------------------------------------------------------------------------<br>&gt;<br>&gt; _______________________________________________<br>&gt; -- Bandwidth and Colocation Provided by <a href="http://www.api-digital.com" target="_blank">http://www.api-digital.com</a> --<br>&gt;<br>&gt; AstriCon 2008 - September 22 - 25 Phoenix, Arizona<br>&gt; Register Now: <a href="http://www.astricon.net" target="_blank">http://www.astricon.net</a><br>&gt;<br>&gt; asterisk-users mailing list<br>&gt; To UNSUBSCRIBE or update options visit:<br>&gt;&nbsp; &nbsp; <a href="http://lists.digium.com/mailman/listinfo/asterisk-users"
 target="_blank">http://lists.digium.com/mailman/listinfo/asterisk-users</a><br><br>_______________________________________________<br>-- Bandwidth and Colocation Provided by <a href="http://www.api-digital.com" target="_blank">http://www.api-digital.com</a> --<br><br>AstriCon 2008 - September 22 - 25 Phoenix, Arizona<br>Register Now: <a href="http://www.astricon.net" target="_blank">http://www.astricon.net</a><br><br>asterisk-users mailing list<br>To UNSUBSCRIBE or update options visit:<br>&nbsp;  <a href="http://lists.digium.com/mailman/listinfo/asterisk-users" target="_blank">http://lists.digium.com/mailman/listinfo/asterisk-users</a><br></div></div></div><br>

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