[asterisk-users] Queue Time to Speak to Agent Algorithm?

Matt mhoppes at gmail.com
Tue Jul 31 09:16:11 CDT 2007


Does anyone know the algorithm that Asterisk uses to figure out when
you'll be speaking with an agent?    I've heard it say such bizarre
things as '2 minutes' when there area 2 calls waiting ahead of a
person and 1 agent logged in.



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