[asterisk-users] Queue and Interface time out

[Watkins, Bradley]

> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com 
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of 
> James Fromm
> Sent: Friday, January 19, 2007 12:22 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] Queue and Interface time out
> 
> Does anyone have ringinuse=no and autopause=yes working 
> together in queues.conf?
> 
> We assign members to our customer service queue from an 
> application based on actions the agents take on their PCs.  
> No static agents are defined in agents.conf and no members 
> are specified in queues.conf.  All member interfaces are SIP 
> with only the basics configured in sip.conf.
> 
> Even with 'ringinuse=no' configured, the Queue application 
> continues to send callers to busy members causing them to get 
> paused when their SIP device returns that it's busy.
> 
> Does the Queue application need hints for member interfaces 
> to determine their status?
> 
> Thanks,
> James

Queue does not need hints, but it does need the channel driver (in your
case SIP) to inform it whether or not the member interface is in use.
That is actually why I asked about call-limit.  Can you try adding a
call-limit (even if it's 10 or 20 or whatever) and see if that solves
your problem?

Regards,
- Brad
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