[asterisk-users] Delay in Call Distribution using the Queue Application

[Lenz]

Yes, I confirm the autofill option is present in 1.4, but must be enabled  
manually not to break compatibility with 1.2.
l.

On Fri, 19 Jan 2007 15:32:32 +0100, Tom Rymes  
<trymes at cascadelinksystems.com> wrote:
>
> You may be running into the limitation in Asterisk 1.2 (It's fixed in  
> 1.4, I think.... double check that) in how the queues distribute calls.  
> Basically, the queue can only distribute one call at a time, so if you  
> have two agents, both available, and two calls in the queue, asterisk  
> will send call #1 to agent #1 first. Once that call is connected,  
> Asterisk will then send  call #2 to agent #2. In other words, until  
> asterisk distributes the first call, it can't distribute any other calls  
> waiting in line.
>

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