[asterisk-users] Polycom IP601 - some hints working, not others?

[Robert Jenkins]

Hi,

Yes, there are just the three Polycoms (200 - 202), the rest of the system
is analog. The Polycoms always 'see' each other, the problem is with them
seeing some Zap channels.

Although the 501s don't have the display of the 601 plus sidecar, from
Asterisks point of view the 'watchers' count is always 3 or 0, so all the
Polycom phones appear to be behaving identically, all or none show status,
in respect of each contact.

(In the 'Show Hints' list, the lines with 'Watchers 0' are the extensions
that don't show status).

Robert Jenkins. 

> -----Original Message-----
> From: Damon Estep [mailto:damon at suburbanbroadband.net] 
> Sent: 16 January 2007 22:46
> To: raj at jrw.co.uk; Asterisk Users Mailing List - 
> Non-Commercial Discussion
> Subject: RE: [asterisk-users] Polycom IP601 - some hints 
> working, not others?
> 
> Are all of the sip phones in the same context?
> 
> > -----Original Message-----
> > From: asterisk-users-bounces at lists.digium.com 
> [mailto:asterisk-users- 
> > bounces at lists.digium.com] On Behalf Of Robert Jenkins
> > Sent: Tuesday, January 16, 2007 1:44 PM
> > To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
> > Subject: [asterisk-users] Polycom IP601 - some hints working, not
> others?
> > 
> > Hi,
> > I've got an Asterisk setup including a TDM2400 for analog trunks & 
> > extensions plus two IP501s & an IP601 (all firmware 1.6.7 as
> supplied).
> > 
> > The initial buddy / hint setup was fairly straightforward, 
> but I have
> a
> > strange problem in that some extensions don't show any status
> indication.
> > 
> > Asterisk (V 1.2.13) CLI report for 'show hints' seems to 
> indicate that
> the
> > hints are set up correctly, but the phones are just not 
> attempting to 
> > monitor certain extensions:-
> > 
> >   -= Registered Asterisk Dial Plan Hints =-
> >    304    : ZAP/4     State:Idle   Watchers  0
> >    303    : ZAP/3     State:Idle   Watchers  0
> >    302    : ZAP/2     State:Idle   Watchers  0
> >    301    : ZAP/1     State:Idle   Watchers  0
> >    210    : ZAP/16    State:Idle   Watchers  0
> >    209    : ZAP/15    State:Idle   Watchers  0
> >    208    : ZAP/14    State:Idle   Watchers  3
> >    207    : ZAP/13    State:Idle   Watchers  3
> >    206    : ZAP/12    State:Idle   Watchers  3
> >    205    : ZAP/11    State:Idle   Watchers  0
> >    204    : ZAP/10    State:Idle   Watchers  3
> >    203    : ZAP/9     State:Idle   Watchers  0
> >    202    : SIP/202   State:Idle   Watchers  3
> >    201    : SIP/201   State:Idle   Watchers  3
> >    200    : SIP/200   State:Idle   Watchers  3
> > ----------------
> > 
> > The (mac)-directory.xml files have all the extensions in, 
> in identical 
> > format, but the phones simply don't seem to be subscribing 
> to certain 
> > 'buddys' to show the status.
> > 
> > I've tried deleting directory entries at both an IP501 and the IP601
> and
> > re-creating them, with & without rebooting, but with no effect.
> > All entries have buddy watch enabled.
> > The list of working / not working indications is consistent across
> reboots
> > of both the phones and the Asterisk PC.
> > 
> > Any ideas appreciated,
> > 
> > Robert Jenkins.
> > 
> > 
> > _______________________________________________
> > --Bandwidth and Colocation provided by Easynews.com --
> > 
> > asterisk-users mailing list
> > To UNSUBSCRIBE or update options visit:
> >    http://lists.digium.com/mailman/listinfo/asterisk-users
>