[asterisk-users] Identifying Queue on Cisco 7960

[Tom Rymes]

On Jan 12, 2007, at 10:07 AM, Robert Norton - SophMedia LLC wrote:

> Hey Guys,
> I apologize for my ignorance on this one.
>
> I've got several 7960s running on Asterisk1.4 with 15 or separate  
> queues and am trying to figure out a way to identify to the 7960s,  
> what queue the incoming call is on? Is this possible at all?

Set your dialplan to prepend the queue name to the callerID  
information. For example, change "John Smith" to "QueueName - John  
Smith"

Tom